PURPOSE BUILT CLOUD SERVICES FOR SMB, ENTERPRISES AND GOVERNMENT.
PURPOSE BUILT CLOUD SERVICES FOR SMB, ENTERPRISES AND GOVERNMENT.
CLOUD VOIP PLATFORM
UNIFIED COMMUNICATIONS
Our cloud PBXware is an end-to-end feature rich (UC) Unified Communications solution developed for SMBs, Enterprises and Government in South Africa.
Since 2009 we spent time in perfecting the most secure and reliable business telephone platform
that is easy to use over any internet connection.
COMPATIBLE IP PHONES
OPEN SIP BRANDS
Our cloud PBXware platform is compatible with most IP phones on the market. Open SIP brands such as Poly, Yealink, Grandstream, Snom, Gigaset, Cisco, Mitel,
Alcatel, Sangoma, ReadyNet, Denwa, vTech, Huawei, Fanvil, Htek, Panasonic and many more are
pre-approved for PBXware.
SOFT-PHONE
MOBILITY
Take your desk-phone with you. You don't have to be stuck on your office desk to use your business phone, simply download our soft-phone on your smart-phone, PC or Laptop and start dialling out and receiving calls. This is perfect solution for the mobile workforce and remote workers. The Soft-phone has chat function including presence (online/offline status).
CALL RECORDING
OPTIONAL FEATURE
Our PBXware interface has integrated a call recording function with audio player allowing users to listen to the call recording files directly from their browser and navigate through the recording with a single click of a mouse.
ONLINE SELF-CARE
MODIFY YOUR OWN EXTENSION
Online Self-Care Portal allows the PBXware end-user to modify their extension settings according to assigned permissions. Users can edit enhanced services settings, set up voicemail behaviour, check CDRs, download call recording etc.
CRM INTEGRATION
INTEGRATE YOUR CRM WITH PBXware
Incorporate all the features and capabilities of PBXware telephony system inside your CRM or browser. Our PBXware integrates with the most popular business customer relations management applications.
Salesforce, SugarCRM, MS Dynamics, Zoho, Zendesk, Bullhorn, Vtiger, Pipedrive, SuitCRM, Hubspot etc.
PBXware Features
LICENSE
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1 Extension multiple devices
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Advanced Call Reporting
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Black Listing
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Call Blind Transfer
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Call Forwarding
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Call Hold, Listen & Monitoring
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Call Pickup, Park & Queue
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Call Recording and Whisper
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Call ID and Call ID Block
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CDR (Call Detail Record)
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Conference Calling
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Conference Meeting Rooms
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Direct BLF List
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Direct Inward System Access
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DND (Do not disturb)
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Email to Fax
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Extension Group
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Extension Monitor
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Fax to Email
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Feature Codes Enabled
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Find Me Follow Me
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Group Hunt
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Hot Desking (PIN-based Dialling)
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In-Queue Call Routing
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In-Queue Music & Messaging
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Incoming Call Options
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Inter-branch free calling
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Speed Dial
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Default 3 way calling
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IVR (Interactive Voice Recording)
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Intercom Paging
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MWI (Message Waiting Indicator)
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MOH (Music on Hold)
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MOT (Music on Transfer)
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DID Number Porting
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Outgoing Caller ID Control
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Presence
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Queue Announcements
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Remote Access
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Ring Strategies
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Search capability
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Softphone (Generic)
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User Labels
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UPM (User Permission Management)
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Voice Greetings (Custom)
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Voicemail to Email
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Whitelisting
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Working Hours Control
00:00 / 01:56